MiTurnoDentalOnboarding Wizard
Complete guide to the 4-step onboarding wizard that sets up your company, clinic, and gets you ready for bookings
After verifying your email and logging in for the first time, you'll be guided through the Onboarding Wizard—a 4-step process that sets up your company, your first clinic location, and gets you ready to start accepting bookings.
You cannot skip the onboarding wizard. It's required to establish your business on MiTurnoDental.
Before You Start
Have the following information ready:
- ✅ Your company name (legal business name)
- ✅ Your full name (first and last name)
- ✅ Your clinic's name (how patients will see it)
- ✅ Complete clinic address (street, number, postal code, city, region)
- ✅ Your typical working hours (when you're available)
Note: The wizard collects only basic information to get you started. You'll add treatments, photos, detailed descriptions, and team members afterward.
The 4-Step Wizard
The wizard takes about 5-7 minutes and guides you through creating your company and first clinic.
Step 1: Company Information
This step sets up your business and creates your user profile (personal information).
Company Name (Required)
- Your legal business or company name
- Used for administrative and billing purposes
- Examples: "Clinic Elegance B.V.", "Maria's Hair Studio", "Downtown Barber Co."
Your First Name (Required)
- Your first name
- This creates your personal user profile as the clinic owner
Your Last Name (Required)
- Your last name
Email (Read-only)
- Your account email is pre-filled
- This is the email you use to log in
- Patients will NOT see this email
What this creates:
- Your company profile
- Your user profile (with your name)
- Your employee profile as the owner
Click "Next" to continue.
Step 2: Clinic Information
Enter your clinic's public name and complete address. After filling the address fields, click "Validate Address" and confirm the map pin is in the correct location. Address validation is required before continuing.
Set the owner's typical availability for each day by choosing Open or Closed and, for open days, one start and end time. You can change the schedule and add team members after onboarding.
Click "Next" to continue.
Step 3: Billing Information
Choose one of the billing plans available for your clinic's country. The wizard shows the current commission or flat-fee pricing returned by MiTurnoDental and explains the included trial period.
By default, billing uses the clinic address. Clear "Same address as clinic" to enter a different billing address; a custom address must also be validated before continuing.
Click "Next" to review.
Step 4: Review & Submit
You'll see a summary of all the information you entered:
Company
- Company name
Owner (You)
- First name, last name, email
Billing
- Selected plan, current pricing model, and trial period
Clinic
- Clinic name
- Complete address
- Working hours for each day
Before submitting, verify:
- ✅ Company name is spelled correctly
- ✅ Your name is accurate
- ✅ Clinic name is exactly as you want patients to see it
- ✅ Address is 100% correct (critical for patients finding you!)
- ✅ Working hours match your actual availability
To submit:
- Review all information carefully
- If something is wrong, click "Back" to edit
- When everything is correct, click "Submit"
- You'll see a success message
- You'll be redirected to your partner dashboard
After submission:
- ✅ Your company profile is created
- ✅ Your user profile is created (with your personal information)
- ✅ Your first clinic location is created with basic information
- ✅ Your employee profile is set up as the owner
- ✅ Your working schedule is established
🎉 Congratulations! Your business is now registered on MiTurnoDental and ready for the next steps.
What Happens After Onboarding?
Once you complete the wizard, your clinic exists but is not yet ready to accept bookings. Here's what you need to do next.
What Was Created
The wizard automatically set up:
- ✅ Your company
- ✅ Your user profile (personal information)
- ✅ Your first clinic with basic information
- ✅ Your employee profile as the owner
- ✅ Your working schedule
What's Still Missing
To start accepting bookings, you need to add:
- ❌ Treatments (haircuts, coloring, treatments, etc.) - REQUIRED for bookings
- ❌ Clinic photos - Strongly recommended to attract patients
- ❌ Complete clinic description - Explain what makes your clinic special
- ❌ Advanced settings - Cancellation policy, buffer times, etc.
Important: Your clinic will NOT appear in patient searches until you add at least one active treatment.
Immediate Next Steps
Follow these steps in order to get your clinic ready for bookings:
- Learn your way around the partner portal
- Find key features and settings
- Complete checklist of everything needed
- Ensures nothing is forgotten
- Add your treatment menu (haircuts, styling, coloring, etc.)
- Set prices and duration
- At least one active treatment is required
- Add 5-10 high-quality photos
- Interior, exterior, and work samples
- First photo is your cover image
- Add full description with formatting
- Set cancellation policies
- Configure booking buffer times
- Add contact information
Optional (But Recommended)
Add Team Members (If you have employees)
- Manage your team
- Create employee profiles
- Assign treatments to specific team members
- Set individual work schedules
Managing Your Business After Onboarding
Editing Your Information
You can update most information anytime from your dashboard:
- Edit your profile - Update your personal information
- Edit Clinic → Clinic details, address, photos, description, settings
When Your Clinic Appears in Search
Your clinic becomes visible to patients when:
- ✅ You have at least one active treatment
- ✅ Your clinic has valid opening hours (from onboarding)
- ✅ Your clinic status is "Active" (default)
The more complete your profile (photos, description, treatments), the higher you'll rank in search results.
Common Questions
Can I change my company name later?
Yes, but it requires contacting support since it affects legal and billing records.
Can I change my clinic name or address?
Yes! Go to Clinics → Edit and update as needed. Address changes automatically update your map location.
Why can't patients see my clinic yet?
You likely haven't added treatments yet. At least one active treatment is required for your clinic to appear in patient searches.
Can I pause bookings temporarily?
Yes, you can:
- Temporarily deactivate your clinic
- Block specific dates in your calendar
- Mark yourself as unavailable
What if I don't work at the clinic every day?
That's fine! Your hours from onboarding represent YOUR availability as the owner. You can:
- Update your schedule anytime
- Add other employees with different schedules
- Leave certain days blank if you're not working
Need Help?
- Key Concepts - Understand the main terms
- FAQ - Common questions answered
- Contact Support - Get personalized help
- Troubleshooting - Fix common issues