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Frequently Asked Questions

Answers to common questions about account setup, bookings, and settings.

  • SectionHelp & Support
  • 6 minutes
  • Last updatedDecember 17, 2025

Can I change my email later?

No. Your email address is the unique identifier for your account and cannot be changed. If you need to change your email, please contact support to discuss account migration options.

Why can’t I publish my clinic?

Check required fields, at least 3 photos, and a valid address pin.

How do I disable a treatment temporarily?

Edit the treatment and set it to Disabled; you can re‑enable anytime.